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1. How long should my mail ballot take to reach me?

We ask voters to wait at least one week from the time ballots are mailed before contacting us for a replacement ballot. 

Before calling to request a replacement mail ballot, we recommend that you check your voter registration record to make sure your ballot has been mailed and that it was mailed to the correct address. If you update your address, this will automatically trigger a new ballot to be mailed to you (and the old one will be voided). To receive a ballot by mail, make sure you register/update your address at least 8 days prior to election day. After this date, you’ll need to visit our office to request a mail ballot, or you may vote in person. 

2. When is my ballot due in the Clerk and Recorder’s Office?

To be counted, your voted ballot must be sent or transmitted by 7:00 pm MT on the day of the election. Voted ballots must be in the hands of the Clerk and Recorder’s Office no later than the close of business on the eighth day following the day of the election.

3. I voted in-person. Why didn't I receive a BallotTrax message?

BallotTrax only sends notifications about the status of your mail ballot (e.g., when it’s mailed to you, received by our office after you return it, and when it’s accepted after your signature is verified). If you vote in-person rather than returning your mail ballot, you will not receive any text/email/voice mail notifications that your ballot has been received/accepted. However, if you login to your BallotTrax account, you should see a message saying you voted in-person.

You can also confirm that you have received credit for voting by checking your status in your voter record at govotecolorado.gov.

4. What should I do if I make a mistake on, damage, or lose my ballot?

You may request information on your replacement by contacting the Archuleta County Election Office at (970) 264-8331 during regular business hours Monday through Friday from 8:00 am to 4:00 pm or on election day from 7:00 am to 7:00 pm.

5. What can I do if there is not enough time to mail my ballot back to the Election Office?

If you feel your ballot may not be received in the Election Office at the time it is due, contact the Election Office at (970) 264-8331 for additional assistance.

6. How do I check my mail ballot status?

The BallotTrax system tracks the status of your mail ballot and sends a series of alerts notifying you where your ballot is in the election process, from sent to counted!

*If you are a confidential voter you cannot use the BallotTrax system.  This system does not change or update your voter registration.  To update your voter registration, please visit https://www.govotecolorado.gov